Emergency Plumbing Checklist: What to Do Before Help Arrives

Whether it's a burst pipe, a sewage backup, or total loss of heat, what you do in the first few minutes can meaningfully reduce the damage before help arrives.

For an active leak or burst pipe

• Shut off the main water valve immediately
• Turn off electricity to any affected area if water is near outlets or panels
• Move valuables and furniture away from the affected area
• Take photos for insurance purposes once it's safe to do so

For a sewage backup

• Avoid using any drains or toilets in the home
• Keep children and pets away from the affected area
• Do not attempt to clear the blockage yourself if backup is severe

For no heat in freezing weather

• Check that the thermostat is set correctly and has power
• Let faucets drip slightly to relieve pressure in exposed pipes
• Call for emergency service rather than waiting to see if it resolves itself

Keep our number saved for exactly these moments: 347-957-7054. We treat all of the above as true emergencies and prioritize them accordingly.