Pipe & Drain
Frozen Pipe Repair
Exposed pipes in basements, crawl spaces, and exterior walls are the most common freeze points in New York winters. Once a pipe bursts, minutes matter.
A frozen pipe that hasn't burst yet can often be safely thawed to prevent a break. Once ice expands enough to split copper or PVC, the result is an active leak the moment the ice melts — frequently discovered when a home is unoccupied or overnight.
Our technicians respond quickly to shut off water, locate the burst or frozen section, and either thaw or repair the pipe, while also identifying why that section froze so it doesn't happen again next cold snap.
Warning Signs
Signs You Need Frozen Pipe Repair
No water flow from a specific fixture during a cold snap
Frost visible on an exposed section of pipe
Bulging pipe or unusual sounds after a freeze
Water actively leaking or dripping after a thaw
Uninsulated pipes in a basement, attic, or exterior wall
Common Causes
What Usually Causes This
Realistic explanations, not a diagnosis of your specific property — an on-site visit confirms the actual cause.
- Exposed or poorly insulated pipe runs in basements, crawl spaces, and exterior walls losing heat during a hard freeze
- Pipes running through unheated additions, garages, or attic spaces without adequate insulation
- A sudden drop in outdoor temperature combined with wind exposure on an exterior wall cavity
- Heat loss in a vacant or under-heated property during an extended cold snap
Our Process
How It Works
Emergency response
We prioritize frozen and burst pipe calls and dispatch quickly, especially in active freeze conditions.
Water shutoff
If a pipe has burst, we shut off water to stop damage immediately.
Thaw or repair
Frozen sections are safely thawed; burst sections are repaired or replaced.
Prevention plan
We recommend insulation or heat tape for pipes prone to freezing again.
Pricing Guidance
Typical Cost Factors
Frozen and burst pipe repair costs depend on whether the pipe simply needs thawing or has actually split, and how accessible the section is. What typically factors in:
Final pricing depends on whether the pipe needs thawing or repair, and the access required to reach it.
NYC Considerations
What's Different About NYC Housing
- Basements and cellars in older rowhouses and brownstones often have exposed, uninsulated piping along exterior walls, a common freeze point during hard cold snaps
- Vacant or under-heated units, common in properties between tenants, are a frequent source of frozen-pipe calls since there's no one on-site to catch a slow leak early
- Garden-level and cellar apartments across the city are especially exposed to freeze risk along shared exterior walls
Our Work
Before & After
Photo gallery of specific completed jobs coming soon — here's what the visit typically looks like.
Frozen Pipe Repair photos coming soon
Frozen Pipe Repair photos coming soon
Reviews
What Homeowners Say
“I had a leak in my living room ceiling and couldn't figure out where it was coming from. Keon and his employee showed up quickly after I reached out. They were professional, patient, and took the time to explain everything to me.”
Lisa B.
Brooklyn, NY · Pipe Repair
“Worked on the complicated pipes in our 125-year-old home. We were satisfied with the work and would hire again.”
Makeba D.
Brooklyn, NY · Pipe Repair
“Keon was able to come the same day. He was very meticulous pinpointing the issue and tried to be as minimally invasive as possible.”
Elias Z.
Brooklyn, NY · Pipe Repair
Service Area
Frozen Pipe Repair Across New York
Choose your borough for local details and neighborhood coverage.
FAQ
Frequently Asked Questions
Shut off the main water valve if you suspect a burst, and call us immediately — do not use open flame to thaw a pipe yourself.
Yes, safe thawing methods can often prevent a burst if caught early enough.
Insulating exposed pipes and sealing drafts near pipe runs are the most effective long-term fixes, which we can install.
Yes, we treat frozen and burst pipes as emergencies with priority same-day or overnight response.
Basements, crawl spaces, exterior walls, and unheated additions are the most common freeze points in NYC homes.
From the Blog
More on Frozen Pipe Repair
Why Pipes Burst During Winter
It's not the ice that breaks your pipe — it's the pressure buildup behind it. Here's the science and the fix.
Emergency Plumbing Checklist: What to Do Before Help Arrives
The first five minutes of a plumbing emergency matter more than people realize. Here's what to do.
Preventing Frozen Pipes in NYC Basements
Basements are the single most common freeze point in NYC homes — here's how to winterize yours.
Need Frozen Pipe Repair?
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