Emergency Plumbing Services in Manhattan

After-hours, weekend, and holiday dispatch may carry a service fee, and we confirm pricing with you before any work begins. What emergency response usually saves is larger than what it costs — the expensive part of a burst pipe is rarely the plumbing repair, it is the hours the water was running.

In most NYC homes and apartments the main is in the basement, cellar, or a utility closet near where the service line enters the building; individual fixtures usually have their own valve underneath or behind them. It is worth locating yours now rather than during a flood — and worth confirming it actually turns, since older valves seize in place from disuse.

Yes, and a large share of our emergency work is in multi-family buildings. The first question there is usually whether the failure is in your unit's plumbing or the building's shared lines, since that determines responsibility — we establish which quickly and coordinate with the super or management when the shutoff is in a shared space.

Treat it as one. A frozen pipe that has not split yet is the best possible moment to act, because the damage happens on thawing when the split lets go. Do not apply an open flame to it. Shut off the water to that line if you can reach the valve, and call — addressing it frozen is far cheaper than addressing it burst.

Call building staff or the managing agent immediately — in most buildings the riser shutoff is theirs to operate, and the superintendent can stop the flow far faster than anyone arriving from outside. Contain what you can meanwhile and photograph the damage.

Usually yes. Once water crosses between apartments it becomes a building matter and often an insurance one for more than one party. Prompt reporting protects you considerably better than delay does, and the building's process is generally the fastest route to the source.

Yes, we serve homeowners across Manhattan, including Upper West Side, Upper East Side, West Village, Harlem, and every neighborhood in between.